Frequently Asked Questions
Straight answers about our services, pricing, service area, and how we work. If your question is not here, call 801-634-0031 and ask.
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Services
What services does Pro Line Window Cleaning offer?
We offer eight services: window cleaning, glass restoration, pressure washing, house washing, gutter cleaning, solar panel cleaning, commercial window cleaning, and post construction window cleaning. We work on homes and businesses across Eagle Mountain, Saratoga Springs, Lehi, and the surrounding Utah County and southwest Salt Lake Valley areas.
Can I bundle multiple services in one visit?
Yes, and it usually saves you money. Once we are on site with the equipment set up, adding gutters to a window cleaning or a house wash to a driveway costs less than booking each separately. Tell us everything you are thinking about when you call and we will quote it as a package.
Are screens and tracks included with window cleaning?
They are available as part of your package rather than automatically included on every job. Some customers want the full detail, others just want the glass done. Tell us what you want when you book so we quote it in and plan the time for it.
What is the difference between pressure washing and soft washing?
Pressure washing uses force and is for hard surfaces like concrete, driveways, and sidewalks. Soft washing uses low pressure plus a cleaning solution and is for siding, stucco, and brick. Using high pressure on siding forces water behind the panels and can strip the finish, which is why house washing is a separate service.
Do you do high rise or rope access work?
No. We handle storefront and low rise buildings using water fed poles and ladders. High rise rope access and swing stage work is a different trade with different certification, and we will tell you that rather than pretend otherwise. If that is what your building needs, we will say so.
Do you clean skylights and rooftop glass?
Yes. Skylights, high entry glass, and rooftop glass are all part of what we do. They take more setup and time than standard windows, so mention them when you call and we will factor them into the quote.
Pricing
How much does window cleaning cost in Utah?
Every home is different, so we quote flat after we know your address, window count, and stories. For context on the market, published Utah averages run roughly $5.50 to $8.50 per pane for residential interior and exterior cleaning, and industry guides put a typical whole home job somewhere between $150 and $400 depending on size and access. Those are market figures, not our price list. Call us at 801-634-0031 and we will give you an actual number for your house. Estimates are free.
Why will not you just put prices on the website?
Because a number on a page is a guess and a quote is a commitment. A 20 window rambler and a 3 story home with high entry glass and hard water damage are not the same job, and pretending they are is how you get a cheap number on the phone and a different number at the door. We would rather look at your property and tell you the real price once.
What makes a window cleaning quote go up?
Four things, mostly. Height, because second and third story glass needs more setup and time. Window count and type, since a bay window or a divided light takes longer than a slider. Condition, because hard water damage needs restoration rather than cleaning. And access, meaning steep grade, landscaping, or anything that makes the glass hard to reach safely.
Do you charge for estimates?
No. Estimates are free and we do not charge to come look at your property. If you can send photos, we can often quote from those and save everyone a trip.
Is hard water removal priced separately from window cleaning?
Yes, because it is a different process. Standard cleaning removes dirt sitting on glass. Hard water deposits are chemically bonded to the surface and need an abrasive compound to break that bond, which takes more time and skill. Industry pricing typically treats mineral removal as a per pane surcharge on top of the base rate. We test a patch first and tell you what your glass actually needs before you commit to anything. See our glass restoration page for how the process works.
Do you offer discounts for recurring service?
Recurring work is usually cheaper per visit than one off cleaning, because the glass never gets bad enough to need extra labor. That is true for homes on a twice a year schedule and for commercial routes on a monthly cycle. Ask about it when we quote.
What payment methods do you take?
Call us at 801-634-0031 and we will walk you through current payment options for your job. Commercial clients can ask about invoicing and net terms.
Service Area
What areas does Pro Line Window Cleaning serve?
We are based in Eagle Mountain and work across Saratoga Springs, Lehi, Draper, Riverton, South Jordan, West Jordan, Herriman, Bluffdale, Orem, Provo, and Tooele. Eagle Mountain and Saratoga Springs are home base, so we are in those neighborhoods constantly.
Do you have a physical storefront?
No. We are a service area business, which means we come to you rather than you coming to us. Our Google Business Profile shows the area we cover rather than a street address.
What if I am just outside your listed cities?
Call anyway. The list is where we work regularly, not a fence. If the route works we will take the job, and if it does not we will tell you straight rather than waste your time.
Do you travel further for commercial work?
Usually yes. A recurring commercial route justifies more drive time than a one off house, so our commercial reach is wider than our residential list. We have handled commercial jobs across Utah County, Salt Lake County, and Tooele County. Call and ask about your location.
Booking And Scheduling
How do I get a quote?
Call or text 801-634-0031, email prolinewindowcleaning@gmail.com, message us on Facebook, or use the form on our contact page. Photos help a lot. Estimates are free.
Are you really open 24 hours?
We answer the phone around the clock, seven days a week, which is what our Google listing reflects. The cleaning itself is scheduled by appointment during daylight so we can see what we are doing. If you call at 11pm, a real person will answer. One of our customers left a review specifically because we were the only company that picked up.
Do I need to be home during the service?
For exterior only work, no. Leave the gates unlocked and the sprinklers off and we will handle it. For interior work someone needs to let us in.
How far out are you booking?
It depends on the season. Spring and fall are our busiest stretches, and holiday season fills up early. Call and we will tell you the honest next opening rather than promise you something we cannot hit.
What happens if the weather is bad on my scheduled day?
We reschedule. Cleaning glass in a storm wastes your money and our time. And if rain ruins your glass within seven days of a completed job, our 7 day rain guarantee means we come back and reclean it.
Can you work around my business hours?
Yes. Most of our commercial routes run before opening or after closing so we are never between your customer and your door. See our commercial window cleaning page for how routes work.
About Pro Line
Who owns Pro Line Window Cleaning?
Eumir Reyes owns and runs Pro Line Window Cleaning. Customers mention him by name in reviews, which tells you he is the one doing the work rather than a name on a truck.
How did Pro Line get started in commercial work?
Through Mo' Bettahs. Kimo and Kalani Mack, who founded the Hawaiian plate lunch chain in Bountiful in 2008 and grew it past 50 locations, gave Eumir early commercial work and the recommendations that followed. That relationship is what turned a window cleaning business into one that handles restaurants, tire shops, and an airport terminal.
Are you insured?
Yes. We carry $1 million in general liability coverage and we will send a certificate of insurance to you, your property manager, or your GC before the first visit. We send it up front rather than waiting to be asked twice.
What commercial work have you done?
The passenger terminal at Provo Airport, Utah's second busiest airport. The Les Schwab Tire Center in West Jordan. Mo' Bettahs in Tooele. We write those up so you can check the work rather than take our word for it.
What is your rating?
We hold a 5.0 rating across more than 40 reviews on Google. Several are from Local Guides, and several are from customers who switched to us from another company.
Are you certified in glass restoration?
Yes. Glass restoration is a distinct skill from window cleaning, and we are certified in it. That matters most on hard water damage and on new construction glass where the wrong technique scratches the pane permanently.
Utah Specific
Why do Utah windows get white spots?
Hard water. Utah water carries heavy calcium and magnesium, and lawn sprinklers clip the lower glass every cycle. The water evaporates and the minerals stay, bonding to the surface. Adjust your sprinklers so they stop hitting the glass and you solve most of the problem at the source.
Why does purified water matter here specifically?
Because tap water in this valley leaves spots. If you spray unfiltered water on glass and let it dry in the sun, the minerals stay behind as a white haze. Purified water has those filtered out, so it dries clear with nothing left. On upper story glass you cannot towel dry, it is the only way to finish clean.
How does new construction affect my windows?
A lot, and Eagle Mountain and Saratoga Springs get the worst of it. Open ground plus constant building means fine dust blows onto glass year round. Homes backing onto active construction often need three cleanings a year rather than two just to keep up.
When is the best time of year to clean windows in Utah?
Spring and fall. Spring clears winter grime and pollen, fall gets you clean before the snow. Winter cleaning is possible on mild days but freezing temperatures limit what is practical.
Does the inversion affect my windows?
Yes. Winter inversions trap fine particulate in the valley, and it settles on every exterior surface including your glass. It is part of why a fall cleaning does not last as long as you would expect through a Utah winter.
Where We Work
Based out of Eagle Mountain and Saratoga Springs, with Lehi, north Utah County, Tooele, and the southwest Salt Lake Valley close behind.
Our Services
Window Cleaning
Glass, frames, sills, tracks, and screens cleaned inside and out with purified water.
Learn MoreGlass Restoration
Hard water spots and sprinkler etching corrected on glass a cleaning cannot touch.
Learn MoreCommercial Window Cleaning
Storefronts, restaurants, offices, and managed properties on a route that fits your hours.
Learn MoreStill Have A Question?
Call and a real person answers, any hour. Free estimates across Eagle Mountain, Saratoga Springs, and Utah County.
Window cleaning, glass restoration, and pressure washing for residential and commercial properties. Crystal clear results, every time.
Services
Window Cleaning Glass Restoration Pressure Washing House Washing Gutter Cleaning Solar Panel Cleaning Commercial Window Cleaning Post Construction CleaningContact
801-634-0031 prolinewindowcleaning@gmail.com FAQ FacebookOpen 24 hours, 7 days a week
Serving Eagle Mountain, Saratoga Springs, Lehi, Draper, Riverton, South Jordan, West Jordan, Herriman, Bluffdale, Orem, Provo, and Tooele